Broadvoice (Syndeo)Telecommunications data breach

Clerk's notes

On October 7, 2025, telecommunications entities Broadvoice and Syndeo formally reported a security incident to the Massachusetts Attorney General's office. This notification indicates that an unauthorized party may have gained access to information held within their systems.

Given their role in cloud communications, Broadvoice and Syndeo manage substantial volumes of information. While the specific nature of the compromised data was not detailed, such incidents can involve various categories of personal information and business data. The investigation into the full extent of this breach is ongoing.

Exposure of this type of information can lead to significant concerns for affected individuals. The risks associated with such an event include potential misuse of your data, increased vulnerability to phishing attempts, or other forms of targeted fraud. It is important to remain vigilant.

If you received a data breach notification letter from Broadvoice or Syndeo, it means their internal review identified your information as potentially compromised. This formal notice confirms your standing as an affected party in this security incident.

Our firm is reviewing this Broadvoice and Syndeo data security incident to determine potential legal avenues for affected individuals. If you received a notification, you may be entitled to compensation for the time, effort, and anxiety caused by this event. We offer a free, no-obligation case review to help you understand your options without any upfront costs.

If a notification letter about this breach reached you, see every Massachusetts data breach on file or browse all cases.