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Fidelity Investments data breach

Fidelity Investments has reported a data breach to the Massachusetts Attorney General, disclosing that unauthorized access to two customer accounts led to the exposure of personal information for 77,000 individuals. The incident involved documents containing names, Social Security numbers, and driver license numbers of other customers.

Docket sheet

Company
Fidelity Investments
Venue
Massachusetts Attorney General
Filed
March 25, 2026
People affected
77,000
Status
Monitoring

Where this breach stands

  1. 1

    Breach occurredAugust 17, 2024

    Date of the incident as stated in the filing.

  2. 2

    Reported to the MA Attorney GeneralMarch 25, 2026

    The company filed a breach notification with the state regulator.

  3. 3

    Attorney reviewCurrent stage

    Current status: Monitoring. Our office is reviewing whether affected people may have claims.

  4. 4

    Your case review

    Got a letter about this breach? Submit it for a free, confidential review.

Information listed in the filing

  • names
  • Social Security numbers
  • driver license numbers

Clerk's notes

Fidelity Investments has disclosed a data security incident involving unauthorized access that began on or about August 17, 2024. The breach originated when two customer accounts were improperly accessed and subsequently used to view documents containing sensitive personal information belonging to other Fidelity customers. The company has since reported this event to regulators.

Investigations into the incident indicate that the exposed data includes customers' names, Social Security numbers, and driver license numbers. The unauthorized activity potentially affected approximately 77,000 individuals, raising concerns for those whose personal details may have been compromised.

The breach was officially reported to the Massachusetts Attorney General on March 25, 2026, over a year after the initial unauthorized access was detected. Fidelity Investments has indicated that the situation is currently under monitoring as part of its ongoing response.

Individuals who received a notification letter from Fidelity Investments should carefully review it for specific details pertaining to their situation. It is also advisable to remain vigilant by monitoring financial accounts and credit reports for any suspicious activity. Consider placing a fraud alert or credit freeze with credit bureaus.

Understanding the potential impact of such a breach is crucial. If you are among those affected by the Fidelity Investments data breach and your names, Social Security numbers, or driver license numbers were exposed, you may have legal options. Speaking with an attorney can help you understand your rights and potential next steps without any obligation.

We encourage affected Fidelity Investments customers to request a free case review to discuss the circumstances of this data breach. This allows for a confidential assessment of your situation and potential legal avenues to explore.

If a notification letter about this breach reached you, see every MA data breach on file or browse all cases.

Other MA docket entries

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