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TELUS International AI Inc. data breach

On April 17, 2026, TELUS International AI Inc. reported a cybersecurity incident to the Washington Attorney General's Office. This breach involved the exposure of various personal data categories, creating potential risks for individuals whose information was compromised. Affected individuals should review their notification for details and consider their options.

Docket sheet

Company
TELUS International AI Inc.
Venue
Washington Attorney General
Filed
April 17, 2026
People affected
Not stated
Status
Monitoring
Official regulator filing

Where this breach stands

  1. 1

    Breach occurred

    The filing does not state when the incident happened.

  2. 2

    Reported to the Washington Attorney GeneralApril 17, 2026

    The company filed a breach notification with the state regulator.

  3. 3

    Attorney reviewCurrent stage

    Current status: Monitoring. Our office is reviewing whether affected people may have claims.

  4. 4

    Your case review

    Got a letter about this breach? Submit it for a free, confidential review.

Information listed in the filing

  • Full Name
  • Email Address
  • Password or Credential Hash
  • Mailing Address
  • Digital Identifiers
  • User Account Data
  • Operational Metadata
  • Client Communication Records

Clerk's notes

On April 17, 2026, TELUS International AI Inc. formally reported a cybersecurity incident to the Washington Attorney General's Office. This filing details a compromise of its network systems, leading to the unauthorized access or disclosure of personal information. The incident is currently under monitoring, indicating ongoing assessment of its full scope and impact.

The reported breach exposed several categories of sensitive personal data. These include individuals' Full Name, Email Address, Password or Credential Hash, Mailing Address, Digital Identifiers, User Account Data, Operational Metadata, and Client Communication Records. Exposure of these data types can significantly elevate the risk of identity theft, targeted phishing campaigns, and unauthorized access to other online accounts.

Operating within Washington, TELUS International AI Inc. has specific legal obligations under state laws, such as the Washington My Health My Data Act and the Washington Consumer Protection Act, to protect personal information. The occurrence of a data breach suggests potential deficiencies in the company's security protocols and data protection practices, which are mandated to safeguard customer and user data.

If you have received a notification letter from TELUS International AI Inc. regarding this data breach, it confirms that your personal information was implicated. This notification serves as a critical document, establishing your legal standing to evaluate potential recourse. Our firm provides a complimentary case review to help you understand the implications of this breach and explore whether you may be entitled to compensation.

There are no upfront fees associated with our review or any subsequent legal actions; we only receive payment if we successfully secure a recovery on your behalf. This allows affected individuals to pursue their rights without immediate financial burden. We encourage anyone who received a notification to request a free case review to learn more about how this incident may affect them.

If a notification letter about this breach reached you, see every Washington data breach on file or browse all cases.

Other Washington docket entries

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