Total Wireless data breach

Clerk's notes

Total Wireless, a prominent prepaid mobile virtual network operator, formally reported a data security incident to the Montana Attorney General's Office on January 9, 2026. This notification confirms an unauthorized intrusion into its digital environment, which occurred on or about December 10, 2025. The investigation into the specific cause and full scope of this breach remains ongoing, with state regulators actively monitoring the situation.

The information reported as compromised includes customers' Full Name, Email Address, Mailing Address, Cellular Account Number, Account Passcode and Security PIN, Payment Card Information, Billing History, and Government-Issued ID Details. The exposure of these specific categories of personal data can lead to various forms of misuse and fraud.

Such extensive data exposure carries substantial risks for affected individuals. Bad actors could potentially use this information for unauthorized financial transactions, fraudulent service sign-ups, or credit card fraud. Critically, the compromise of cellular account details and PINs raises the potential for sophisticated SIM-swapping attacks, where a phone number is hijacked to bypass security measures on other personal accounts.

Companies like Total Wireless are legally obligated to protect sensitive customer data through robust security measures and protocols. A data breach of this nature indicates a potential failure to uphold these foundational duties, which may violate established consumer protection laws. When a company's negligence leads to such an incident, affected individuals may have grounds to seek legal recourse.

If you received a data breach notification letter from Total Wireless regarding this incident, it signifies that your personal information was exposed. Receiving such a notice establishes your standing to seek a review of your options. Our firm is currently reviewing potential class action claims related to this Total Wireless data breach for Montana residents.

We offer a free, no-obligation case review to help you understand your legal rights and options. There are no upfront costs to you, and we only get paid if we successfully recover compensation. Contact us to determine if you may be eligible to participate in legal action.

If a notification letter about this breach reached you, see every Montana data breach on file or browse all cases.